Returns & Exchanges

At Eberlestock, we stand behind the quality of our gear and offer a 45-day return window for items in new, unused condition with original tags attached. We strive to ensure you have the best equipment for your mission, whether you need a different size or a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.

2

Select Items and Reason

Choose the specific items you wish to return or exchange and provide a brief reason to help us improve our gear.

3

Print and Pack

Download your prepaid shipping label, securely pack your items in the original packaging, and attach the label to the outside of the box.

4

Drop Off and Refund

Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing